Shipping policy
Shipping Policy
Processing Time All products are made to order through our print-on-demand partner, Printify. Please allow 2–7 business days for production before your order ships. You'll receive a tracking number via email once your order is on its way.
Domestic Shipping (United States) We offer the following shipping options:
- Economy Shipping — estimated delivery 4-8 business days after fulfillment
- Standard Shipping — estimated delivery 2-5 business days after fulfillment
International Shipping We ship to the UK and Canada currently! International orders typically arrive within Est. 10-30 business days (Standard Shipping) after fulfillment, depending on your location and customs processing times. Delivery times may vary by destination.
Duties & Taxes International customers are responsible for any customs duties, taxes, or import fees charged by their country. These are not included in the order total.
Lost or Missing Packages If your package hasn't arrived within the estimated timeframe, please contact us. Lost package claims must be submitted within one week after the estimated delivery period ends (30 days for domestic US orders, 45 days for international orders).
Incorrect Address Please double-check your shipping address before placing your order. We are not responsible for orders shipped to an incorrect or incomplete address provided at checkout.
Questions? Reach out to us at Cozycouch2025@gmail.com — we're happy to help!